Turn every visit into the right kind of review
A branded QR poster sits at reception. Patients scan, rate, and choose how to share. Happy patients head to Google; concerns reach you privately - with an instant email alert - before they become public.
How it works, start to finish
Print your branded QR poster
We generate an A4 poster with your logo and a permanent link. Put it at reception - that's the whole setup. Nothing changes for your team.
Patient scans and taps a rating
No app, no login. One screen, five stars. They add their name so you always know who the feedback came from.
Every patient gets the same choice
4-5 star patients are invited to post their experience on Google. 1-3 star patients can share private feedback with you instead - though the public Google option is always there too. We never block or filter a review (fully compliant with Google's policy).
You get an instant email alert
The moment private feedback is submitted, an email lands in your manager's inbox with the rating, the patient's name and contact details. No dashboard-checking required - the alert comes to you.
Work it like a to-do list
The dashboard shows every piece of private feedback as a case: tick it as checked, call or email the patient, mark it resolved. Live charts track your rating trend and scan volume.
How the alert emails work
- Private feedback triggers an instant alert email to your manager's address - the one you set in your clinic settings.
- The alert contains the star rating, patient name, email, phone and their written reason, so you can act immediately.
- Nothing is ever emailed to the patient at this stage - alerts are for your team only.
Everything included
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Every trial includes all features. Pick your plan when you are ready.
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